Dog Grooming

Stage 4 restrictions prohibit the operation of dog grooming services. We are permitted to re-open the service from Monday 28 September 2020. If you have a grooming appointment booked between Monday 14 September 2020 and Sunday 27 September 2020, please contact us on 03 9809 2700.

In the meantime, our professional groomer Janine offers the following advice.


Every dog needs at least occasional brushing, with the general rule being: the more hair, the more maintenance. In particular, long-hair breeds and curly-coated dogs require regular brushing and combing.  This prevents knots and matts from forming and allows for your dog’s coat to be kept longer during the cooler months. If left alone, the coat will develop knots, then become matted, leaving only one option: for it to clipped very short.

  1. Start off by using a slicker-type brush to separate the bulk of the hair, concentrating on one section at a time.
  2. Lift the coat and brush from the skin level out to the hair tip.
  3. Use a metal dog comb to get rid of the fine knots. This is done by using only the first few prongs at the edge of the comb. It is gentler and makes for a less painful experience.

A coat is only knot-free when you can run a comb through the entire dog, legs and all!


You can always clip your furry friend at home, provided you have proper pet clippers; NOT human clippers, as these can be dangerous for your pet! Always be extra careful at skin edges like ears, armpits and the area where the back legs meet the body, as these spots are prone to getting nicked.  You also need to be checking the blade temperature as clipper blades WILL GET HOT and could burn your fur baby. You can test this by frequently touching the clipper blade to the inside of your forearm. My final and very important clipping tip is to stretch the skin with your thumb and forefinger in areas where there may be creases (e.g. under the neck), making sure the skin doesn’t get caught in the blade and get cut!


Dogs do not like the slippery feeling of a sink or bathtub under their feet, so when bathing your pooch, use a bath mat or towel to give them some traction. This will make them feel more secure and less anxious.  No matter what type of dog you have, you should always use a shampoo made specifically for dogs. Humans have a different skin pH to dogs, so even the gentlest human shampoo is too harsh for a dog’s skin. Unless your dog is short-haired, you should brush and detangle its coat before bathing. You should never wash over a matted coat as this will only tighten the matting to the skin, making it uncomfortable for the dog and potentially causing skin conditions.

Finally, rinse, rinse and rinse again! Be sure you have thoroughly rinsed off the shampoo. In thick, double-coated dogs, it’s very easy to accidentally leave a little shampoo in your dog’s coat, which may lead to flaky skin at best and at worst, skin irritation or infection.


Most importantly you want your dog to enjoy, or at least behave, for the grooming process. So, whatever you are doing, you need to do it in a gentle and confident manner.  Use lots of positive reassurance to ensure your dog is happy and relaxed at all times, perhaps even offering treats.  Heavy-handedness is never appropriate, especially around the face and head.  It will agitate your dog, making the job much harder and potentially risking injury to both of you. Taking your time is the best strategy, as rushing leads to pain and accidents.


Best Regards to all my cuddly customers,